Hannah is a marketing manager for a SME. After a marketing campaign, she's inundated with email responses, often asking the same questions. She never seems to be able to clear her inbox and because the company can't afford to pay more staff to help her, her only aid comes in the form of chocolate. 

Now, Hannah has her own skilled secretary from Horizon. This secretary works remotely, sorting all the re-directed response emails from the marketing campaign and answering standard queries. The secretary sends Hannah the odd question over MSN when she gets stuck.

It's a sweet arrangement that has saved Hannah's waistline. 

But that's not all; her Horizon secretary logs new sales into the CRM system so that Customer Services can issue an invoice and she takes note of people who aren't interested so that Hannah can add them to her 'don't contact again' list. 

These days, Hannah is happy and relaxed. She trusts all the annoying jobs to us and puts her whole energy into marketing campaigns. She's recommended Horizon to her Sales and Customer Services Departments and we're starting to help them too- sorry Cadbury's!

   

 

    * Email reading and replying

    * Scheduling calls and appointments

    * Sending bulk emails

    * Collecting answers to bulk emails

    * Procurement and cheapest option

    * Booking travel

    * Keeping accounts and processing invoices